Our orders get dispatched Monday-Friday
Orders take up to 3 working days to process .
Orders can take up to 21 working days to be delivered (unless stated otherwise on the website or you have a pre order item on your order, it will not be shipped until that item has arrived unless you have made an agreement to pay extra shipping) If you haven't received your order within 21 working days please contact us
Delivery outside the U.K. - Please allow 10-14 working days if you haven’t received your order by 28 days please contact us firstname.lastname@example.org
Please note orders are only processed Monday - Friday 10am to 5pm anything after those times will be processed next working day.
If your order hasn't arrived you must contact us within 30 days of placing the order to let us know it hasn't arrived sadly after this time we are unable to chase this up with the courier so we can no longer assist with this issue
How Much Will Postage Cost?
UK postage is a tracked fee of £5.00
£5.99 for all orders over 2kg
International postage costs will vary as we ship and charge by destination When you are ready to place your order the postage costs will clearly be displayed in your shopping basket before you pay for your order.
We print off addresses exactly how they are provided to us so if your order has an incomplete or incorrect address and is returned to us you will be charged the full postal price to have it sent back out to you. If not your order will be refunded minus the postage and a 20% restock fee.